Healthcare Support Representative – Independent Contractor – Liveops

Introduction

Liveops is offering an opportunity for experienced professionals to work as Healthcare Support Representatives on an independent contractor basis. This remote role is designed for individuals with a background in healthcare customer service who seek flexibility, independence, and the ability to support patients and providers from home. With a focus on patient care and provider support, the role enables contractors to manage their schedules while contributing to meaningful healthcare interactions.

Company Overview

Liveops, Inc. is a leader in virtual call center solutions, providing flexible, remote opportunities for professionals across the United States. The company partners with healthcare providers, insurance organizations, and various client programs, empowering independent contractors to deliver quality service from their own homes.

Internship Details

• Company: Liveops, Inc.
• Closing Date: Not specified
• Type: Independent Contractor
• Position: Healthcare Support Representative
• Internship Category: Remote Customer Support / Publich Helath Internships-Type Roles
• Internship Duration: Not specified
• Location: Remote (U.S.-based)

Responsibilities

• Provide support to patients and providers through inbound calls.
• Assist with healthcare services, including Medicaid and Medicare inquiries.
• Troubleshoot issues, document call details, and manage multiple platforms simultaneously.
• Deliver empathetic, patient-focused communication during all interactions.
• Operate independently under contract terms, selecting schedules and client programs.

Requirements

• Minimum of one year of healthcare-related phone support experience.
• Strong communication skills with the ability to demonstrate patience and empathy.
• Proficiency in using multiple computer systems and accurate documentation.
• Distraction-free home office setup with required technical equipment.
• Must be a U.S. resident in eligible states and authorized to work.

How to Apply

Interested candidates can apply directly through Liveops’ careers platform. The process includes completing an application, undergoing a background check, signing a contractor agreement, submitting a W9, and finalizing payment setup. Program-specific certifications may also be required before beginning work.

Benefits

• Flexibility to design your own work schedule.
• Fully remote opportunity with no commuting.
• Freedom to select from multiple client programs.
• Compensation based on productive time, with the ability to invoice for completed services.

Conclusion

The Healthcare Support Representative – Independent Contractor role at Liveops is an excellent opportunity for healthcare professionals seeking flexibility and independence. With remote work, self-managed schedules, and meaningful contributions to patient and provider support, this position provides the perfect blend of autonomy and purpose.